PRIOR TO FINDING A HOUSE
- Listen to your goals and advise you on specific ways to meet them in today’s market
- Provide names of lenders who are reputable, competitive, and creative
- When requested, provide a list of questions to ask when shopping for lenders
- Work with you and your lender to find the right loan program
- Review good faith estimates and help compare costs and monthly payments
- Make appointments to see homes in an efficient manner at times convenient to you
- Call “For Sale By Owners” that we find to see if their property would meet your needs
- Negotiate commissions with “For Sale By Owners” so that you may buy the house with representation for the lowest cost and avoid litigation
- Reach out to owners of houses that are not on the market, but may be of interest to you
- Explain the home buying process from start to finish
- Provide out of town buyers with a Relocation Guide
- Call listing agent on properties of interest to ensure properties are available prior to showing
- Frankly discuss resale potential of houses of interest
- Arrange to have a licensed agent work with you when we are out of town or unavailable
- Check MLS listings daily and communicate new listing information to you
- Provide a list of home inspectors who have received high marks from previous buyers
- Provide recommendations on first time buyer books, and other timely topics
- When requested, provide detailed information on market preferences for floor plans/area
- Provide info/resources on current issues (e.g., oil tanks, lead paint, and radon gas)
- Provide access to properties for sale at times convenient to you
- Look carefully at properties which we tour to point out details which may be overlooked
- Arrive on time to appointments and showings. We pride ourselves on timeliness.
- Pursue continuing education yearly to obtain the latest info and fine tune our skills
- Attend regular sales meetings to keep up on latest market and industry information
- Network with hundreds of agents to get leads on new listings which might fit your needs
- Carry Error and Omission insurance to help protect you from human error
- Belong to Black Hills, Mount Rushmore, and National Association of Realtors
- Belong to two (2) Realtors Multiple Listing Services
- Attend seminars on current topics
- Use our experience every day
- If needed, provide list of questions to ask other Realtors if you are still selecting a Realtor
- Provide a map of city neighborhoods
- Provide our objective and honest opinion to all questions
- Carefully guard confidential information about you and your position
- Preview properties to see if they would be desirable
- Keep informed about the areas in which you are looking
- Provide addresses and directions if we are driving separately to properties
- Provide “neighborhood orientation” tours for relocating buyers
- Educate buyer as to today’s market conditions
- Provide clean and safe transportation
- Provide flashlight and measuring tape if needed when viewing houses
- Use the latest technology to communicate and find information
- Provide basic information on building materials
- Provide information on inspection options
- Keep a calm and professional attitude, even during challenging moments
- Care about our client’s comfort and best interest
- Have fun!
AFTER IDENTIFYING A HOUSE OF INTEREST
- Pull tax records on property of interest
- Provide information on price appreciation in the defined areas
- Provide, when requested, property archive report on property of interest
- Provide resources for information on school performance
- If necessary, confirm with city that the property is on a septic system
- If necessary, pull permits on file for properties of interest
- Help to determine the value of a property prior to your making an offer
- Show you amenities found in neighborhoods of interest (restaurants, community centers, etc.)
- Help to inform you of standard procedures or practices in current market
- Follow up on questions with listing agents regarding houses of interest and report back promptly
- Provide you with specific market data for property of interest (i.e., comparable sales, average days on market, what the seller paid for property and when, current mortgage information)
- Use sales agreement forms drafted and continually updated by Association of Realtors
- Provide disclosure forms to seller to assure representations to you are made in writing
- Provide assistance in reviewing nonstandard forms which may need to be signed
- Ask critical questions to listing agent about seller to gain important negotiating leverage
- Discuss standard contingencies
- Provide information on seller to you (whatever may be known or discovered through negotiating tactics)
- Timely present offer to seller
- Expertly negotiate the offer by asking questions of listing agent and lender (if applicable)
- Review Purchase Agreement with buyer so that all terms are familiar
- Provide Purchase Agreement to lender to complete loan process
- Thoroughly read all disclosures provided by seller and help identify potential red flags
- Make appointment for home inspections
- Attend home inspection and any other inspections necessary
- Provide property access to contractors to get bids on repairs, if necessary
- Provide names and numbers of reputable contractors for bids or information
- Review inspection report and help you prioritize items
- Put the home inspection report in context for seller and listing agent, and help them understand our requests for repairs
- Coordinate re-inspection of repairs by lender, if necessary
- Negotiate your position strongly and effectively through inspection and appraisal
- Call lender on a regular basis to make sure the loan process is going smoothly
- Work with lender to order the appraisal at the strategic time
- Provide information to appraiser as needed
- Deliver paperwork and information quickly to all parties
- Send all executed paperwork to title company
- Coordinate details for buyer’s earnest money being submitted to title company
- Work with title company to order a preliminary title search
- Review preliminary title report with you and help identify any red flags
- Inform lender of title company to speed up flow of information
- Provide list of utility companies for home purchased
- Provide, when requested, utility cost information on properties of interest
- Provide measurements of rooms for planning furniture, etc.
- Coordinate appointments to sign documents
- Coordinate exchange of keys
- Coordinate access to property by contractors prior to closing
- Perform walk through inspections with you to ascertain that conditions of sale are met
- Review closing statement to make sure it is accurate and correct
- Attend signing of papers to explain paperwork
- Provide buyer with a copy of all documents signed by buyer
- Provide complimentary market analysis on home for tax appeals, PMI removal appeals, and financial planning
- Answer questions that might arise after the sale is closed
- Maintain a file in our office with all pertinent information should you need info or copies in the future
PROFESSIONAL DEVELOPMENT
- Belong to a coaching program that provides ongoing education
- Attend weekly meetings to keep up with market trends
- Attend classes to keep abreast of contractual and legal changes in the industry
- Attend conferences and conventions to facilitate education on service and marketing
- Complete continuing education classes to keep license active

